You can view the shipping status of your order by looking for the tracking number in the status report. Tracking numbers that show up indicate the item has shipped. You can visit their site with this number to watch the progress of delivery. If there is no Tracking/Shipping for an item, it means it has not yet shipped out. Each item will have it's own tracking number, and they may be the same as others, as this indicates they have been shipped together.
This form will open a new window. That way you can see the links and check other orders you may have. It is important that your email address is in the form xxxx@xxxx.xxx and without any other characters or it will not be found. Both order number and your email address are required.
For tracking number beginning "22" visit FedEx.com
For tracking number beginning "1Z" visit UPS.com
These will also open in a new window so you can repeat your query, or do more shopping.
We ask that you please allow up to 72 hours excluding weekends for your order to ship. If your tracking # is still not available after this time, then we suggest that you send an email to teamsanta@christmasdepot.com to inform us that your tracking # is not available. Kindly include your order # in the subject line of your message as well as the best way to contact you. We will resolve the matter for you shortly thereafter. If you require real time assistance you may also contact us toll free at the telephone numbers listed below. We sincerely appreciate your patronage and look forward to helping you with your holiday decorating.
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