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Please send your questions, comments and/or concerns to -
On the Christmas Depot web site, we request that our users contact the company by email. A representative will respond to you within a short time frame.
If you have already placed an order on the Christmas Depot website and need further assistance, please email teamsanta@christmasdepot.com. It is helpful if the order number and the matter of concern are included in the email message. A representative will respond to your message a short time thereafter.
If you would like to mail us your order, our mailing address is below -
ChristmasDepot.com Inc.
PO Box 64
Mount Arlington, N.J. 07856
* Important - product returns are not accepted at this PO Box address.
To return a product simply contact teamsanta@christmasdepot.com and you will be provided with instructions related to how to return the products in your order. It is important that these instructions are followed carefully to obtain the most efficient result and avoid unnecessary delays related to credit/refund. . The Christmas Depot website is connected to a vast distribution supply chain that includes fulfillment centers located all over the U.S.A. If an order is sent to the incorrect warehouse by the consumer, this will ultimately delay the processing of a return and of course the refund/credit.
Please feel free to contact teamsanta@christmasdepot.com at anytime because a caring representative is always available to help you. Please click here to learn about our verbal telephone support policy effective August 15th, 2011. Thank you for your continued support.
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